1. Introduction
Welcome to Shriju ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.
2. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website:
2.1. Information You Provide
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment information
- Account Information: Username, password, and account preferences
- Order Information: Products ordered, order history, and transaction details
- Communication: Messages, feedback, and inquiries you send to us
2.2. Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy for details)
3. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process and fulfill your orders, manage payments, and arrange shipping
- Customer Service: To respond to your inquiries, provide customer support, and handle complaints
- Account Management: To create and manage your account, verify your identity, and maintain your account preferences
- Communication: To send order confirmations, shipping updates, promotional materials, and important notices
- Website Improvement: To analyze website usage, improve our services, and enhance user experience
- Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights
- Marketing: To send you marketing communications (with your consent) about products, offers, and promotions
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and data analytics
- Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business
- Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety
- With Your Consent: When you have given us explicit permission to share your information
Note: All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of sensitive data during transmission (SSL/TLS)
- Secure storage of personal information
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal and business requirements)
- Objection: Object to processing of your personal information for certain purposes
- Data Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw consent for processing where consent is the legal basis
- Marketing Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
- Order information: Retained for accounting and legal purposes (typically 7 years)
- Account information: Retained while your account is active and for a reasonable period after closure
- Marketing data: Retained until you opt-out or withdraw consent
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification (if you have provided your email address)
- Displaying a prominent notice on our website
Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Address: Muskan Residency, Lalpur, Raipur, Chhattisgarh, India
- Email: shrijuindia@gmail.com
- Phone: 8109811169
- Business Hours: Monday to Saturday, 9:00 AM - 6:00 PM IST
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.
Important Notice
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.